FAQ

Product & Technology

Yes. therapiAI is an enterprise Agentic AI platform for pharma and CDMO teams. It connects approved knowledge, tools, and workflows to support R&D, process development, quality, regulatory, and business operations—with permissions, human review, and traceability built in.

Expected benefits include faster knowledge retrieval and document review, less repetitive work, more consistent outputs, and better cross-team coordination. Results depend on the selected workflow and are measured during validation.

therapiAI can connect to LIMS, QMS, ERP, and other systems through available APIs, MCP tools, or custom connectors. Data requirements depend on the use case: knowledge agents may start with approved documents, while predictive models require representative, labeled data.

Yes. Teams can start with a focused workflow and representative samples. When data is limited, therapiAI can use knowledge-, rule-, or tool-based agents first and assess whether model training is appropriate.

therapiAI supports deployment in client-controlled private-cloud or on-premises environments. Access controls, environment isolation, and audit logs help protect data; retention and model-training policies are defined by the deployment design and contract.

Models do not learn from every interaction by default. Updates follow a controlled process for data review, testing, versioning, and approval, so improvements can be validated before release.

Partnership & Implementation Process

therapiAI works with pharmaceutical, biotech, and CDMO teams that manage knowledge-intensive R&D, quality, manufacturing, or business workflows. Engagements can begin with one focused use case and expand across departments.

Pricing typically includes platform subscription, implementation, selected agent solutions, and—where applicable—dedicated AI compute or deployment services. The final proposal depends on scope, users, deployment model, and integrations.

Results are measured by workflow-specific KPIs such as review time, critical error or omission rate, manual revision effort, and task completion cycle. Baselines and acceptance criteria are defined during the pilot.

Yes, subject to the existing system’s permissions and interfaces. therapiAI can integrate through APIs, MCP tools, or custom connectors, with access controls and audit records applied to the workflow.

Differentiation & Competitive Advantages

AI can support CDMO teams in knowledge retrieval, document analysis, quality review, process decisions, and workflow automation. It reduces repetitive work and improves consistency, while qualified personnel retain final responsibility.

therapiAI combines a configurable Agentic AI platform with biopharma-specific agents and governance controls. It works with existing knowledge and systems, enabling teams to manage access, tools, workflows, human review, and audit trails in one environment.

Pharma and CDMO work involves complex knowledge, frequent technology transfer, cross-functional coordination, and strict quality requirements. therapiAI focuses on these workflows because domain context and governance are essential for reliable AI use.

CDMO teams choose therapiAI for its biopharma focus, flexible deployment, and centralized control of agents, knowledge, tools, and workflows. Projects can start with one measurable use case and scale after validation.

therapiAI is an enterprise Agentic AI platform for pharmaceutical and CDMO teams. It turns enterprise knowledge and expert processes into governed, traceable AI workflows.

Michael Han is the CEO of therapiAI.

therapiAI was founded by Michael Han, Alicja Lee, and Polly Lin. The team brings together expertise in life science, AI engineering, pharmaceutical operations, and governance.

Founded in 2018 as Akousist, the company rebranded as therapiAI in 2024 and shifted its focus to enterprise Agentic AI for pharma and CDMO teams.

therapiAI’s mission is to turn life-science expertise into trusted, scalable AI workflows that help teams make better decisions and complete complex work more efficiently.

therapiAI is headquartered in Taipei, Taiwan, and serves pharmaceutical, biotech, and CDMO teams across the Asia-Pacific region.

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